A Sad Tale of Woe: DHL Sucks
I’d been planning on selling a watch to a fellow in the UK — a watchuseek.com member, actually — and we decided to use DHL to send it. Big mistake. They lost the damn package and now I essentially have no recourse. Either ShipRite, in Bay Ridge Brooklyn, stole it or DHL dropped it in the sewer, but I’m pissed. I’ll never use them again.
September 22nd, 2007 at 5:31 pm
DHL sucks big time. I placed an order for a Stauer watch 2 months ago, and it never arrived. When after a month, I contacted the seller/sender/dealer (Nextten), they checked and told me that it was sent by DHL 28 days prior to my inquiry and they lost it (DHL conveniently calls it “misrouting”). I am still waiting for my watch to be re-shipped, and the company says they will do so in a week or so, after their “investigation” is complete.
DHL sucks big time!
September 26th, 2007 at 11:29 pm
DHL took 6 days to get me some papers “overnight”. They suck.
October 5th, 2007 at 12:09 pm
DHL shipping is a joke. The punchline is their customer service. They’re really earning themselves a reputation as completely inept with just about anyone I deal with. The most troubling thing is that everyone is starting to use them. I’m no fan of UPS, or FEDEX for that matter, but they’ve never misplaced an entire shipment of packages (a truck load).
December 21st, 2007 at 7:41 pm
Apparently DHL has some agreement with USPS. Instead of driving an extra 30 minutes tops to deliver my package personally, they supposedly took it to the nearest metro Post Office to complete the delivery. It never arrived. Amazon had to ship the package again (by UPS thankfully). It arrived safe and sound three days later.
March 15th, 2008 at 4:02 pm
thanx great sharing