So I put a Seamaster Chrono in for some repair with the Swatch Group. Called once in April… “Oh, it’ll be ready in a week. Call back.” Ok. Cool. Call again: June 29th, baby, but don’t worry, we’ve got the parts! Then I call today and they tell me July 19. Seriously. I’m all for taking time and doing things right, but this is just ridiculous. If Apple, Lexus, or Bose, or any of those high-end folks tried this, they’d be shut down in a week.
ByJohn Biggs
John lives in Brooklyn and has loved watches since he got his first Swatch Irony automatic in 1998. He is the editor of WristWatchReview.
